Welcome to Professional Wait Staff & Services

Professional Wait Staff & Services provides on-call quality staff with years of experience in the hospitality industry. We provide courteous, professional servers and bartenders in crisp uniforms who are ready to work. Our staff will set up, serve, and even do dishes. You can be sure that we will do everything possible to make your event enjoyable and stress free.

Whether your event is a corporate function, wedding or a private home party let our experienced staff provide you with the services for your next event. We are confident working in all venues including hotels, banquet halls, private homes and professional settings such as offices or other off-site locations.

We focus on everything from gala evenings to cook-outs; our staff is here to serve you!

We offer ServSafe and TiPS certified trained employees, providing you dependable friendly service without the hassles.

Our team is highly motivated to be able to fulfill the needs of all our clients. In an effort to accomplish that goal we have changed our name to Professional Wait Staff & Services. We plan to expand the business and branch out to event planning and incorporate new and innovative aspects of the industry.

Catherine Pollock acquired ownership of Professional Wait Service in 2010. Having been with Professional Wait Service since 1996, she brings both experience and understanding to serve you in your professional wait service needs. Knowing full well the importance of having a dependable Front & Back of the House staff at each and every event.

A Few Words to Describe Us

Exceptional Service, Team Spirit, Hard Work, Loyalty, Respect, Professionalism and Business Integrity

Our Mission

Our mission is two-fold: Create an ease for you in your event planning process and to do so efficiently and without being noticed.


What distinguishes us from our competitors is our integrity, attention to detail, and commitment to complete customer satisfaction. We have formed many lasting relationships with our clients and we are passionate about helping them celebrate life's special moments.

Beyond the obvious, we provide peace of mind.

We will do everything we can to organize, customize and execute your special affair to meet your needs and expectations. We will work as your partner to identify your unique needs and strive for flawless execution at your next event. We provide the solutions to assure no detail is overlooked for a seamless event from set up to clean up.


Professional Wait Service was established by Lisette Biron in 1986 with the goal of supplying wait people to the hotels affected by the lack of experienced servers. Professional Wait Service grew into a well-established business in the New England area and continues to thrive.

Our Purpose

Our purpose is to exceed the expectations of our clients. We pride ourselves on being capable of satisfying, and thus retaining, our clients. Referrals are our lifeblood because once you have us assist you with an event you will wonder why you didn't have us there from day one at every gathering you have hosted or attended.

About Catherine Pollock

Catherine Pollock is the proud mother of two beautiful young boys. She has been in the hospitality industry for over 25 years. She has worked in every aspect of the business including, but not limited to: managing, captain, serving, tending bar, cashier, and banquet serving. She understands that being in this industry is a challenging and fast-paced adventure that she thrives on.

She has been in the professional world as an office manager for many years. She is also pursuing her master's degree in business administration. She is ready to surpass your expectations!

Professional Wait Staff and Service, Bartending Service, Manchester, NH